Terms of sale
The time I need to process an order varies. For more information, see the item descriptions.
Customs and import taxes
Any customs and import taxes are the responsibility of the buyers. I am not responsible for delays caused by customs.
Returns and exchanges
I accept returns and exchanges without problem
Contact me within: 14 days after delivery
Return items within: 21 days of delivery
I do not accept cancellations
But do not hesitate to contact me if there is a problem with your order.
The following items cannot be returned or exchanged
Given the nature of these items, unless they arrive damaged or defective, I cannot accept returns for:
Custom or personalized orders
Perishable products (food or flowers for example)
Intimate items (for health / hygiene reasons)
Return shipping costs are the responsibility of the buyer. If the returned item is not in the original condition, any loss of value is the responsibility of the buyer.
I will only use your delivery and billing addresses, as well as your contact details
To communicate with you about your order
To process your order
For legal reasons (such as paying taxes)